TCSA  is looking for a motivated, organized and detail-oriented person who can provide customer support/relations in the role of a Workplace Personal Assistant (WPA).  WPA services are provided to individuals with disabilities to ensure they can perform the essential duties of their job.

Job Duties:
  • The WPA shall assist staff with disabilities in performing duties such as:
  • Acting as a human guide or escort
  • Assistance with removing and putting on clothing and eating
  • Reading for blind or low vision employees
  • Note taking
  • Off-site travel assistance to job related conferences, meetings, trainings, and occasional overnight travel
  • Task-related assistance such as lifting and moving work-related items (<40 lbs.) and general office tasks- faxing, scanning, computer applications (e.g. Microsoft Office Suites), making phone calls and filing.
  • The WPA does not interpret information or perform essential job functions for the client.
Minimum Requirements:
  • Possess a minimum of 2 years’ experience working in an office or business environment in which they had to manage multiple projects concurrently
  • Intermediate to advanced knowledge of Microsoft Office suite (Outlook, Excel, Word, PowerPoint) and efficient Internet search techniques
  • Proactive customer service focused
  • Comprehensive English vocabulary and reading level above 60 words/minute
  • Comfortable working near service animals
Minimum Education, Experience, & Specialized Knowledge Required:
  • High School Education with preference given to persons with a college degree
  • U.S. Citizenship with the ability to obtain a clearance



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